Company Profile
80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors.
JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity.
At JCB, we stand behind our products – and our name.
Position Purpose
The Data Analyst- Sales Operations plays a crucial role in driving data-driven decision-making within the sales operations team. This position is responsible for collecting, analyzing, and interpreting sales and inventory data to identify trends, optimize processes, and improve overall performance. The analyst will develop reports, dashboards, and key performance indicators (KPIs) to support leadership in strategic planning and forecasting. Additionally, they will collaborate with cross-functional teams to enhance data accuracy, streamline operations, and provide actionable insights that drive revenue and efficiency within JCB Inc.
Major Tasks, Responsibilities & Key Accountabilities
- Collect, clean, and analyze sales data to provide insights on revenue trends, customer behavior, and sales performance.
- Develop and maintain dashboards, reports, and scorecards to track key sales metrics.
- Assist in sales forecasting by analyzing historical data and market trends.
- Analyze machine inventory trends and produce dashboards.
- Provide predictive insights to support demand planning and revenue growth strategies.
- Ensure data integrity and accuracy within the ERP/SAP system and other sales database.
- Track and evaluate sales performance at individual, team and regional levels.
- Identify gaps and opportunities for improvement in sales, supply and operation processes.
- Analyze sales workflows and recommend process improvements to enhance productivity.
- Support leadership with ad hoc analysis and strategic recommendations.
- Define and monitor key performance indicators (KPIs) for sales effectiveness.
- Provide insights to support pricing, product positioning and sales strategies.
Minimum Qualifications
- Bachelor’s degree in Business, Data Analytics, Statics, Finance or related fields.
- 2+ years of experience in data analysis sales operations, business intelligence or related role.
- Advanced in data analysis tools such as Excel, SQL, Power BI and Tableau.
Preferred Qualifications
- Experience working with SAP systems and databases.
- Strong analytical mindset with the ability to interpret complex data and translate it into actionable insights.
- Excellent problem-solving skills and attention to detail in data accuracy and reporting.
Knowledge, Skills, Abilities & Competencies
- Proficient in Microsoft Office software
- Comfortable in an in-person office environment
- Technical competence is a plus
- Must be customer service oriented, flexible, and have a high energy level
- Must have excellent follow-through skills
- Must have a professional, polished, and sophisticated demeanor and be comfortable in most social settings
- Must be open to domestic and international travel
- Desire and proven ability to learn and grow
Job Conditions
- Both office environment and occasionally manufacturing/factory environment
- Subject to noise and temperature changes
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to:
- Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
- The employee is occasionally required to stand and walk.
- The employee must frequently lift and/or move up to 10 pounds.
- Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.
JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at https://www.jcb.com/en-gb/about/careers.
Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
