Company Profile
80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors.
JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity.
At JCB, we stand behind our products – and our name.
Position Purpose
This position is responsible for the coordination of planning, execution, operation and maintenance of quality system procedures and standards for the JCB North America manufacturing facility. This individual will drive and have ownership of identifying opportunities for product and process improvement and lead quality improvement activities with cross functional teams.
Major Tasks, Responsibilities & Key Accountabilities
- Establish quality standards that address tightening, fits, finish, functional testing, visual, etc. for all products produced in the manufacturing processes.
- Lead the ISO 9001 management system
- Manage product quality programs / projects
- Create, set up and audit manufacturing processes and changes to ensure conformance with process control procedures, quality standards and engineering specifications
- Develop process for on and offline inspections
- Create and implement necessary changes to ensure quality standards are met
- Provide training to ensure that proper procedures are followed
- Ensure system conform to applicable ISO 9000 standards
- Responsible for aftermarket testing and warranty data
- Routinely offer suggestions to improve quality through design based on all of the above
- Create process improvement communication channels across the manufacturing functions
- Champion continuous process improvement amongst teams and its team members
- Proactively assist the organization in meeting its objectives
- Other duties as assigned
Nature & Scope
Reports to Quality Manager
Minimum Qualifications
- Must pass any drug screens, background checks and any pre-employments tests as applicable.
- Bachelor’s degree in engineering or similar from an accredited college or university
- 3+ years of quality experience in a manufacturing environment
- 5S lean manufacturing and six sigma certified
Preferred Qualifications
- Master’s degree in engineering or related field
- 5+ years of quality experience in a manufacturing environment in a related industry
Knowledge, Skills, Abilities & Competencies
- Proficiency with Microsoft Word, Excel and SAP
- Highly motivated self-starter
- Strong analytical skills with a practical balance of “shop floor” experience
- Ability to be a process improvement champion
- Demonstrated ability to influence change
- Ability to work cross-functionally
- Knowledge and ability to lead cross-functional teams and initiatives
- Work with minimal supervision
- Ability to delegate work
- Assist with maintaining ISO 9000 system
- Effective verbal and written communication skills
- Must wear Personal Protective Equipment as required
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to:
- Must be able to work flexible schedule, overtime as needed
- Must be able to regularly lift and/or move up to 10lbs, frequently and/or move up to 35lbs, and occasionally lift and/or move up to 50lbs.
- Must be able to perform continuous, repetitious physical activities. These activities may involve fine movements or large motions.
- Must be able to grasp/pinch small items, reach out and up, and turn wrist.
- Must be capable of keeping pace with current production speed.
- Must be able to push/pull with reasonable force.
- Must be able to perform the following requirements of bending, stooping, climbing, kneeling, and standing for extended periods of time.
- Must be able to work in multiple climates including hot/cold temperatures, and dusty environment.
JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.
JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at https://www.jcb.com/en-gb/about/careers.
Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
